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| Ease of Use | 3.4/10 |
|---|---|
| Durability | 1.9/10 |
| Style | 6.4/10 |
| Service & Support | 1.1/10 |
| Value for Money | 0.6/10 |
| Reviewer Rating | 0.6/10 |
| Overall Rating | 1.7/10 |
By frankcutler on 27th Mar 2008
| Owned Product For: | 6 - 12 months |
|---|---|
| Special Features | Not supplied |
| Ease of Use | 8/10 |
| Durability | 3/10 |
| Style | 8/10 |
| Service & Support | 2/10 |
| Value for money | 1/10 |
| Overall value | 2/10 |
| | |
Size and style.
Two breakdowns in first 12 months due to defrost failures and ice build-up.
Waited five days for engineer to be available on second call-out
Poor customer service at Hotpoint. Unable to give time of day for service call. Failed to pass on contact info to service engineer.
We confirmed problem with auto-defrost on this model which occurs on some but not all.

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