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- ricoeliso's review
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| Customer service | 5.2/10   |
|---|---|
| Value for Money | 5.4/10 |
| Overall rating | 5.7/10 |
By ricoeliso on 26th Mar 2008
| Used card for | 1 year and over |
|---|---|
| Loyalty scheme | Yes |
| Customer service | 0/10 |
| Value for money | 3/10 |
| Overall value | 2/10 |
 ricoeliso's recommendation | |
Cash reward (though minimal)
free withdrawal abroad
No interest free period!! (what is the point in having a credit card)
Ok , so you get the cash reward and it doesn't cost to take cash out abroad, BUT...
1. There is no interest free period, so even if you have it set up as a direct debit (like i do) you still manage to pay interest over the month, even when it isn't your fault
2. trying to speak to someone on their team is near impossible, even at 9am when their offices open
3. i have had no end of problems where for months i kept getting charged interest because they hadn't set up my direct debit correctly, didn't help that i was away travelling so came back to a nice sizable sum outstanding, great!
overall, ok if your away, but otherwise look elsewhere
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