Guest's Review of Halifax Save4 it Children's Saving Account
26th Mar 2008
Overall Rating
- Value for money
- Ease of Use
- Ease of Opening Account
- Customer Service
None
Bad Points
It took my wife nearly 2 hours on the phone and me making three visits to my local brach to open an account.
General Comments
We tried to open a Halifax Save4 it Children's Saving account to pay the child trust fund cheque into.
After hours of frustration, and being told twice that it would be quicker to start the whole process again, we finally managed to open the account. I then tried to pay the cheque in only to be told that we could not pay it into that type of account and were handed a bundle of forms to open a different type of account!
When I asked to speak to a manager I was told that he was busy.
Spoke to the Customer Relations department and incompetence was replaced with a surley attitude, and I was told that someone would call within the next 48 hours.
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| Lender | Account | Description | Interest | AER | Overdraft | Overdraft Rate | Overdraft Limit |
 | e-ISA | Available to existing Natwest Customers Only. The longer you save the more you can earn, save up to £3,600 in a tax year. See site for details. | Monthly | 2.00% | N/A |  | |
 | Direct ISA | Save from just £1 to receive 2.00 AER (variable) tax free. | Annually | 2.00% | N/A | | |
| Cash ISA | Available to existing Natwest customers only. Transfer your previous years ISA's into this great cash ISA. Earn up to 2.0% AER tax free. | Monthly | 2.00% | N/A | | |
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