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- Guest.'s review
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Picture courtesy of A Team.
| Speed of Application | 1.4/10   |
|---|---|
| Customer Service | 0.5/10 |
| Value for Money | 0.2/10 |
| Reviewer Rating | 0.2/10 |
| Overall Rating | 0.4/10 |
By Guest. on 25th Mar 2008
| Loan Rate | 48 |
|---|---|
| Speed of Application | 0/10 |
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
Can't think of any
Misleading
I have been shopping around for loans online via moneysupermarket.com, and decided to go with Tesco. Filled out the online form, and 10 minutes later I got a text message from Yes Loans saying "We have been passed your loan enquiry. Please call us on 0845 389 1824 so that we may complete your loan application as soon as possible".
Thought that it was to do with my Tesco loan application, so I called them at 30p a minute from my mobile, only to be put on hold for half an hour before I hung up. You know when you've been on hold for a while and you think "well I've already spent £x on this call, so I may as well stay on a little bit longer otherwise it'll have been a complete waste of money"? Well thankfully, I only wasted a tenner. Could've been a lot more, judging from these other comments.
Now I've realised that I forgot to untick the privacy box on moneysupermarket.com, which is probably why they got in touch in the first place. Still quite sneaky though, the text message was worded as though it was to do with an existing application.
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