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- kal el's review
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| Speed of Application | 3.8/10   |
|---|---|
| Customer Service | 1.2/10 |
| Value for Money | 0.7/10 |
| Reviewer Rating | 0.7/10 |
| Overall Rating | 0.7/10 |
By kal el on 24th Mar 2008
| Loan Rate | £5000 |
|---|---|
| Speed of Application | 0/10 |
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 kal el's recommendation | |
NONE!
I applied for a loan of 5k they said i could have it in 3 days if i paid £50 up front. I questioned this and said why should i pay £50 up front when it could be taken from the 5k. Their answer was it is for the costs of setting it up. I was told they are not a broker and my information would be kept on their files and NOT passed to any other loan companies. i asked to speak to a manager as i was not happy with paying £50 up front. After being on hold for 15 minutes a "supervisor" informed me it is their policy to take your card number to process the application with the £50. I asked why it was so much and got a strange answer in costs of paperwork and man hours to process it quickly! i was promised if in the unlikely event of not finding a loan for me i would receive a full refund. Even though i was told i had a loan!! in the end i didnt pay the fee and thank goodness i didnt. Trading standard really should investigate this company and all the other companies that operate in this way. they are all scams trust none of them!!! they all do the same thing. oh and i keep getting calls and mail from a load of other companies that tenant loans sent my details to!!
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