andyhc's Review of PC World www.pcworld.co.uk
24th Mar 2008
Overall Rating
- Value for money
- Customer serviceNot supplied
- Quality of website
- Goods purchased & costComputer
- DeliveryOn time
Very Bad customer service
General Comments
Bought a computer worth £550 which was meant to come with speakers, went back and despite showing them their website, they were very reluctant to provide speakers. They did eventually after about 15 minutes arguing.
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Members' Comments onandyhc's Review
prwrp
on 22nd Jul 2008
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I work for PCW, and half the time we aren't told what's supposed to come with the deals and what's not. This is not our fault it's head office's responsibility. However, arguing gets you nowhere. Keep calm and we will do the same. If the website showed the machine with speakers, you of course expect to get them. But read the small print before shouting off.