| Value for Money | 7.5/10  |
|---|---|
| Overall rating | 7.3/10 |
By jose213
on 22nd Mar 2008
| Value for money | 3/10 |
|---|---|
| Overall value | 2/10 |
 jose213's recommendation | |
We liked there Rate and Quality of wood
Very poor service.
Very poor service of Complete Fitted Kitchens Ltd. Altrincham. We had discussed many issues with surveyor and the person who came first for quote. According to that they fixed the Rate. Unfortunately the fitter didn't agree with those decisions, but we already had given the money to them.
Then we realised that air was not passing from cooker Hood Fan through the chimney, we removed the pipe and checked. We were shocked to see that only one outside brick was taken out and the pipe was put in. They didn't make a full hole into the chimney. That is why the air was blowing back. We called the fitter 3 times, he said, yes I am coming. But he never turned up. We called the guys in charge of Completefittedkitchens Ltd. He gave us an appointment with fitter 5 times. 3 times he called me and cancelled the appointment on time and 2 times nobody turned up.
At last the fitter came.
After the work, he told me that he made 6 drill bit holes into chimney. I asked him to please widen the holes. He said I can't. When I checked the holes later, I noticed that he made 5 holes only, from the 5 holes, 3 holes had gone through into chimney and other 2 holes stopped at half way. So again when I put my hand above cooker hood, the air was still blowing inside the kitchen. Because 3 drill bit holes are just not enough for a powerful whirlpool cooker hood fan.
After that we contacted the Manchester City Council, Consumer Advice. They sent letters to Completefittedkitchens Ltd. After long fighting, they came and widened the hole into chimney.
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