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Picture courtesy of Smithy.
| Flight on time? | 6/10   |
|---|---|
| Customer service | 4.9/10 |
| Comfort on flight | 5.1/10 |
| Quality of food | 4/10 |
| Value for Money | 4.3/10 |
| Reviewer Rating | 4.8/10 |
| Overall Rating | 4.8/10 |
By Guest. on 21st Mar 2008
| Flight Date | March 2008 |
|---|---|
| Flight From - To | Los Angelas - Toronto |
| Ticket class | Economy |
| Flight on time? | 10/10 |
| Customer service | 10/10 |
| Comfort on flight | 8/10 |
| Quality of food | 0/10 |
| Value for money | 8/10 |
| Overall value | 8/10 |
 Guest.'s recommendation | |
Friendly flight attendants, updated interiors, more leg room, good entertainment
Food out of Toronto
I have flown on many airlines, including Delta, United, AA, British Airways, Span Air, Air NZ, Scandinavian Airlines, Lufthansa, TACA, Lan Peru, Aero Continente, WestJet...and Air Canada has been among the best. For a long time I felt that British Airways had raised the bar for me in what I expect in air travel. Air Canada - while still not quite British Airways, is pretty close in my opinion. Their recent improvements have paid off and I think people should give them a chance. Five years in a row, we have had nothing but smooth and efficient overseas flights. On some flights the flight attendants have been exceptionally friendly. Recently, on return from Los Angelas in economy, I had a flight attendant give me free breakfast and wine as a "thank you" for switching seats so a man could sit with his little boy. To me it was just the decent thing to do, but I certainly appreciated the kindness of the flight attendant. I love the new interiors, the personal DVD/tv on long haul flights, and the on-line check in system from Canadian cities. Showing up to the airport one hour before flying to Europe was a real treat. I find the service of Air Canada at par with Lufthansa and WestJet and almost as good as British Airways. Air Canada is superior to my experiences on all of the other airlines I've flown with. I gladly pay $100 - $200 more to fly with Air Canada over charter or American airlines, although sometimes they are ticketed at 500 - 600 more on European flights, and in those instances, I suppose I would grin and bear it on the other airliner.
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