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- kimijh's review
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| Quality of service | 2.8/10   |
|---|---|
| Layout of shop | 6.1/10 |
| Value for Money | 4.4/10 |
| Overall rating | 3.5/10 |
By kimijh on 20th Mar 2008
| Goods purchased & cost | maclaren volo buggy 65 |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 2/10 |
| Value for money | 4/10 |
| Overall value | 1/10 |
 kimijh's recommendation | |
A lot of choice.
Often don't have the things you want in stock.
Very bad customer care.
I rang up customer care to ask where the buggy i had ordered was when it had been sent out to me 2 days earlier yet I still hadn't received it. They told me that they had to look into it and would get back to me. I waited an hour and had heard nothing back, so I rang up again and was rudely told that they only had one person looking into the enquiries, but someone would definitely ring me back. I waited in all day to hear back and no one rang me back, I was very disappointed and when the buggy did finally arrive 4 days later, I returned it and ordered one from boots instead. I didn't think they deserved my custom and i certainly won't be ordering from there again.
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