virgin active health clubs review

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Average Ratings
Value for Money2.6/10
Reviewer Rating2.3/10
Overall Rating2.5/10 Based on 106 ratings

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14% Recommended14 out of 99 Reviews

Review of Virgin Active Health Clubs

By Guest. on 20th Mar 2008

Guest.'s Ratings
Value for money0/10
Overall value1/10
no Guest.'s recommendation

Good Points

Location

Bad Points

Cleanliness, equipment, attitude of staff, penny pinching

General Comments

Just who is "managing" this business now? As a loyal member of Holmes Place for 8 years, my fears of a slip in standards post takeover by Virgin Active have come true.
- in both the gyms I go to, cleanliness has declined to an unacceptable rate. The toilets stink. Since the hand towels have been withdrawn (and very few people can be bothered to use the horrible tissues), gym equipment and mats are quickly soiled. It is disgusting to the extent I am considering making a complaint to the council in one
- despite being a member of Strand near where I work, the local one in South West London won't give me free towels as "it is not my home club". So what?

As I mentioned to the girl on reception, this business has forgotten that it relies on customers. Wait until the recession bites.

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1 Comment on Review by Guest. for Virgin Active Health Clubs

  1. chanshir Rank: Corporal on 13th May 2008

    I would advise you make a formal complaint to your council. This way you can guarantee they will do something about it. Otherwise virgin active would not do anything.



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