Written on: 20/03/2008 by compo (4 reviews written)
- Plenty of what I'd call stylish bags.
- A mix of the rarer and more unusual designs.
- (As a man) actually having to make a decision from the range!
I'm not a general frequenter of sites selling handbags, but came across this when looking for a birthday present for my wife. I'm a bit picky about who I shop with online, but this very professional site has a reassuring air about it.
After plenty of digging around there were a number of options that I reckoned suited my other half's style so I bit the bullet and ordered. The process couldn't have been smoother and the bag arrived just when they said it would, nicely packaged (extra brownie points for me!). The only problem - I hadn't been as smart as I thought in my selection and was (very carefully) told I might have gone for something that wasn't almost exactly like one she already had!
Turns out that wasn't a problem. My wife contacted them and a very nice lady immediately offered to swap it and proceeded to spend some time helping my wife to pick something else she liked. Now that's what I call service and why I'm moved to write about it here.
Too many websites are badly designed and give unresponsive service so this was an eye opener. I may not be going back there myself anytime soon, but I know someone who will be...
As rated by real users
" No Returns " Read More
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Written by SylviaChuang
" Good product, terrible customer service " Read More
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" Completely ignored me. " Read More