pets at home www.petsathome.com review

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Average Ratings
Quality of service5.6/10 Based on 35 ratings
Layout of shop7.3/10 Based on 43 ratings
Value for Money5.3/10
Reviewer Rating5.6/10
Overall Rating6.3/10 Based on 75 ratings
58% Recommended26 out of 45 Reviews

Review of Pets at Home www.petsathome.com

By Madbunny Rank: Corporal on 20th Mar 2008

Madbunny's Ratings
Goods purchased & costPets at Home rabbit - £26
Quality of service0/10
Layout of shop4/10
Value for money0/10
Overall value0/10
no Madbunny's recommendation

Good Points

They sell what I need for my rabbits.

Bad Points

They sell rabbits.

General Comments

I am a rabbit owner and stupidly bought a 8 wk old rabbit. In the 5 weeks of owning her I have had to go to the vets for three weeks to be treated for some strange skin disease.
I have since found out how they treat their animals and I will never buy any livestock from them again.
When I complained to the manager they payed for the vets bills, so hit them where it hurts, in their pockets as they seem only too willing to sell unhealthy animals, passing it's problems directly to customers.
The person who spoke to me said that if it was too much I could bring her and exchange it for another one! Unbelievable and just shows how much they really care.
After this very stressful time I would only ever rehome a rescue rabbit and not line the pockets of Pets at Home. Beware that you might end up buying a whole load of problems!

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3 Comments on Review by Madbunny for Pets at Home www.petsathome.com

  1. jonnyw on 13th Apr 2008

    I have to say I think Pets at Home certainly our store in Worcester are excellent. We have had 3 rabbits and 2 hamsters from them and at the end of the day they can't guarantee that any pet would not get ill and lets face it who can? I feel people are basing their opinions of a company based on the individual store and having had a pet from a private pet store I can guarantee you that if you had any problems they certainly wouldn't pay the vet bill (I know from experience) And rabbits are allowed to be sold after 8 weeks because if you buy them when they are to old they generally become independent.

  2. Madbunny Rank: Corporal on 23rd May 2008

    All I can say is what I've experienced with the company. I've since found out that other people have had problems with their animals too.
    You say that you should only buy young rabbits? I do not agree! I've taken on a much older rabbit who is the most loving pet I've ever owned and has never been diseased.

  3. edwardh on 1st Sep 2008

    I have seen how good Pets at Home treat their animals. They take all ill pets to the vets and spend lots of money to treat ill pets. I do not believe that Pets at Home mistreat animals.



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