perfect wedding store www.perfectweddingstore.co.uk review

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Average Ratings
Value for Money7.6/10
Overall rating7.7/10
76% Recommended13 out of 17 Reviews

Review of Perfect Wedding Store www.perfectweddingstore.co.uk

By marinamb81 on 20th Mar 2008

marinamb81's Ratings
Value for money0/10
Overall value0/10
no marinamb81's recommendation

Good Points

I haven't got any because I haven't got my order delivered.

Bad Points

From the website, to the treatment give to me, plus the no-delivery after 4 months.

General Comments

I have made my order back in 26th November. After one month without hearing anything from them I decided to send an email which took one and half week to be replied, and the answer was that my cake topper was out of stock, what wasn't informed when they took the money on my C/C, and if I could wait one month more. I accepted because I really liked that one.
After almost two months and no topper I emailed them again, after the usual one and half week to reply, they informed that the product had came in broken and a new order had already been made if I could wait for 28 days more. I accepted again because my wedding is only in June. After one month we phoned them up and they haven't got it yet. Last week I phoned them again and it was guaranteed that it would be delivered by the end of this week. Not for my surprise it hasn't and I emailed them asking for the cancellation of my order. I hope it doesn't take as long as the no-delivery time.

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1 Comment on Review by marinamb81 for Perfect Wedding Store www.perfectweddingstore.co.uk

  1. Lisa Moore Rank: Lance Corporal on 11th Jun 2008

    I found this review helpful because... I am in the same situation, no replies to e-mails, phone numbers are un-obtainable, I haven't received a phone call and I get married in 11 weeks and want an update on my order.



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