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| Value for Money | 0.6/10 |
|---|---|
| Reviewer Rating | 0.7/10 |
| Overall Rating | 1/10 |
By Guest. on 20th Mar 2008
| Product Type | ~ Other |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
None.
No aftersale service.
I purchased the Sterns and Foster Plaza mattress in July of "07 and by January the matress had two huge body prints. I only weigh 110 lbs. I contacted the vendor who sent out an inspector--it had only sunk 3/4 inch. I also contacted Sterns and Foster hoping that they would stand behind their product. Nope! They will not do a thing until the dips are 2 inches deep. I spoke with two customer service reps and found they were both not nice. It is so frustrating that these companies are able to get away with it. We spent $2,000 on this! Anyway, I recommend you not to buy this mattress or any other made by Sterns and Foster. It is a complete waste of money!
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