Bonusprint Review

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0.3 stars
Average rating for this product is: 0.3 out of 5

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Guest's Review of Bonusprint

18th Mar 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Photographs £50
  • Layout of shop
    0 stars
Good Points

None at all.


Bad Points

Prints are poor quality, customer service non-existent


General Comments

My wife and I tried to get our wedding photos printed with this company in October 2007. The prints were of poor quality and were not the specification we asked for. It was impossible to get in touch with anyone at customer services for weeks, and when we did eventually get through to cancel the order we were assured a refund. That was December 2007. It is now the 18th March 2008 and we are still waiting for our refund (excuses: the person who signs the cheques is off, it must have been lost in the post, etc).

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