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- Jade3890's review
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| Flight on time? | 6.4/10   |
|---|---|
| Customer service | 4.7/10 |
| Comfort on flight | 5.2/10 |
| Quality of food | 4.7/10 |
| Value for Money | 4.6/10 |
| Reviewer Rating | 4.6/10 |
| Overall Rating | 4.8/10 |
By Jade3890 on 18th Mar 2008
| Flight Date | October 2006 |
|---|---|
| Flight From - To | London Gatwick- Cape Town South Africa |
| Ticket class | Economy |
| Flight on time? | 8/10 |
| Customer service | 10/10 |
| Comfort on flight | 8/10 |
| Quality of food | 8/10 |
| Value for money | 8/10 |
| Overall value | 9/10 |
 Jade3890's recommendation | |
Good customer service
very helpful
I Was Due To Fly From London Gatwick to Cape Town, South Africa to visit relatives with British Airways (BA) in October 2006. But due to a road traffic accident I couldn't. They was very helpful and where we had insurance which covered us they could give us some of the money back. There was 4 of us flying my mum dad and little sister and for each of us that was going they refunded £500 each for another flight to any destination worldwide with British Airways (BA). I Thought this was very good and helpful for us. It was not our fault we had to cancel the flight and British Airways (BA) could have refused to give us anything back but they gave and I would recommend them to any one as they was very helpful
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