Hotpoint FFA74 Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 26 reviews

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Guest's Review of Hotpoint FFA74 Fridge Freezer

16th Mar 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    4 stars
  • Style
    4 stars
Good Points

Looks good on the outside.


Bad Points

This Hotpoint freezer is under 3 years old and has broken down twice ( first time last November) with total loss of frozen food both times. We had 5 year free parts guarantee and extended warranty with Domestic and General as insurance. Appliance has now been totally dead since 3rd March and will not be repaired till 31st March - even then, engineer seems unsure what the fault is exactly. We intend to scrap our extended warranty, throw out our useless Hotpoint and buy a secondhand freezer from the sale room to tide us over. When that dies we will think again, but NEVER never Hotpoint - the products we've had have been COMPLETE RUBBISH as have their engineers, warranties and customer services. I don't recommend buying Hotpoint.


General Comments

We are disgusted with the unreliability of this Hotpoint freezer - lucky we did not get food poisoning. What about food hygiene then?
People buy Hotpoint because they USED to be good and because they believe in the guarantees and warranties.

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