Shell Mastercard (citibank) Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 0 ratings and 17 reviews

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Guest's Review of Shell Mastercard (citibank)

15th Mar 2008

Overall Rating

2 stars
  • Value for money
    2.5 stars
  • Loyalty scheme
    Yes
  • Used card for
    0 - 6 Months
  • Customer service
    2.5 stars
Good Points

Better rebate than with Tesco
Other benefits appear to be good


General Comments

Card is slow to go through at Shell petrol stations
Rebate rate not applied at all initially but now applied incorrectly
Card not now accepted at local shell garage due to problems at citibank - fortunately had other card or could have been very embarrassed at garage. Citibank need to resolve problems quickly or will lose customer confidence.

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