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| Value for Money | 2.2/10 |
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| Overall rating | 2.2/10 |
By Guest. on 14th Mar 2008
| Value for money | 0/10 |
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| Overall value | 0/10 |
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I have had an account at Lloyds for 45 years -- the last 18 years in Jersey. In 1990 they went out of their way to be helpful. When a junior employee made an error, the manager took the trouble to phone me in Tokyo to apologise! Today it has become so off-hand and careless that if I didn't need a UK account, I would close it altogether. I get better service in the United States, where the banking system is Victorian, than I do in Britain. As for France -- my two French banks, BNP and Credit Agricole -- are on a different planet: by comparison, they are both excellent.
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