Guest's Review of Breathe www.breathe.com
14th Mar 2008
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
There are none in my experience.
Bad Points
As far as I am aware some of my email does not arrive! I cannot raise anyone in Breathe to ask what is the problem. I personally do not have confidence in this company and would like to change but do not want to change my email address. It took over a week to transfer from the old contractors 'ecosse' and I lost valuable business in my opinion.
Much of my time trying to sort this out involved protracted calls to India no less explaining what I wanted and cost considerably.
General Comments
A simple call to a technician would sort the problem quickly or indeed an address to write to but to be requested to go to a website when the whole lot is down is not helpful. We went for years with 'ecosse' without any problems and could telephone a very helpful and knowledgeable staff if and when things went a little astray!
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