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- Supanet www.supanet.com
- Guest.'s review
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| Content | 4.2/10   |
|---|---|
| Reliability | 3.7/10 |
| Customer Service | 2.4/10 |
| Speed Consistency | 1.9/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 2.8/10 |
| Overall Rating | 2.7/10 |
By Guest. on 12th Mar 2008
| Reliability | 9/10 |
|---|---|
| Customer Service | 2/10 |
| Speed Consistency | 6/10 |
| Value for money | 4/10 |
| Overall value | 6/10 |
 Guest.'s recommendation | |
I've been with Supanet now for around 7 years, and we've never really had a problem with them. We decided to go with Supanet as the software for it was already on my Time PC. It's also great value for money.
I've had to ring Supanet on a few occasions. The technical support was unhelpful in my experience and the advisor's didn't really know what they were talking about. The accent was also very difficult to understand. I think they should splash out a bit and have a UK call centers with advisor's.
Overall, I wouldn't recommend Supanet as there are much cheaper providers out there in my opinion who can offer you a much better deal. Personally, I would recommend any ISP which has a UK call center with British advisor's.
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