Guest's Review of OneAndOne www.oneandone.co.uk
12th Mar 2008
Overall Rating
- Value for money
- Content
I believe when you have a problem you tend to get an customer services reading a scripts who hasn't got a clue in my opinion. Another problem is the remote MySQL databases, the webspace never has a problem and is 99.99% up time but the connection to the remote databases keeps going down which takes my site down. They told me that I am using too much bandwidth and need to upgrade from Business Pro Package. I actually use less than 10% of quoted resource for my package.
I think they put too many MySQL databases on one remote box and gamble on most of them being on low usage most of the time, when they get a couple of spikes everyones dynamic website conks out mine has been down all day and I cant get through to them.
Hard to get through to on the phone sometimes and when you do its hard to get someone who knows what the score is.
General Comments
Usually bullet proof, hard to deal with when I do get a problem as far as I am concerned.
I like the admin user interface and most of the time it is bang on but for someone trying to host a php/mysql site with their stupid remote sql database loading it can get a bit frustrating.
I am thinking of buying a dedicated box from them for wore use but if they cant keep my hobby gaming website up what chance have they got with a proper one.
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