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- BigJohn73's review
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| Customer service | 5.2/10   |
|---|---|
| Value for Money | 3.8/10 |
| Reviewer Rating | 3.6/10 |
| Overall Rating | 3.8/10 |
By BigJohn73 on 11th Mar 2008
| Have you made a claim? | Yes |
|---|---|
| Customer service | 4/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 BigJohn73's recommendation | |
All of the plus points have disappeared since M&S changed underwriters to Royal Sun Alliance. They did away with the No excess policy and the accidental damage cover. I'm looking hard for another company - M&S can keep their new rip off policy!
Previously, Marks and Spencers Pet Insurance were great - but that was when they were underwritten by JLT risk management, had a NO XS policy and included £750 of accidental damage (no quibble payout when my bull mastiff ate/destroyed my washing machine!!). Does anyone know any good No Excess pet insurance providers? I'm hunting for one at the moment. I used to recommend all my pet owning friends to M&S - now I wouldn't recommend them for anything!!
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