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- UKfujifilm's review
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| Content | 2.1/10   |
|---|---|
| Reliability | 2.2/10 |
| Customer Service | 1.6/10 |
| Speed Consistency | 2/10 |
| Value for Money | 1.9/10 |
| Reviewer Rating | 1.8/10 |
| Overall Rating | 2.2/10 |
By UKfujifilm
on 11th Mar 2008
| Reliability | 8/10 |
|---|---|
| Customer Service | 4/10 |
| Speed Consistency | 4/10 |
| Value for money | 5/10 |
| Overall value | 3/10 |
 UKfujifilm's recommendation | |
Trying very hard to think of a good point in my experiences.
In my opinion customer service is unhelpful, broadband supposed to be 20mb usually under 10mb as far as I am concerned.
I feel the package structures are a nightmare, new customers get better deals than existing ones in my opinion, I phone them regularly and complain about how much I am being charged and they always reduce the price and change the package to the cheaper one!
Recently, I had a letter from them saying I was being undercharged for my phone line and they would adjust the price?
Phoned customer services and they as far as I am aware they have no clue as to what I am going to be charged or why I was sent a letter.
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