Guest's Review of Natwest Young Saver Account
11th Mar 2008
Overall Rating
- Value for money
- Ease of Use
- Ease of Opening Account
- Customer Service
None
Bad Points
Dreadful customer service, decided not to open an account with them
General Comments
Filled in the forms enclosed supporting documents specified to their list. Two weeks later they were returned with the letter that the documents I sent were unacceptable and I had to go into the branch and bring along my passport or driving licence to be photocopied which was NEVER mentioned in the original letter and request for supporting documents. Spoke to the customer services, they couldn't find the file and promised to ring back asap, still waiting.......
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