Have a picture of Virgin www.virgin.net?, please send it to us.
Picture courtesy of mazbutt.
| Content | 3.4/10 |
|---|---|
| Reliability | 3/10 |
| Customer Service | 1.9/10 |
| Speed Consistency | 2.4/10 |
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.2/10 |
| Overall Rating | 2.3/10 |
By Guest. on 10th Mar 2008
| Reliability | 4/10 |
|---|---|
| Customer Service | 1/10 |
| Speed Consistency | 2/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
| | |
Can't say I've noticed any.
Slow connection speeds in my experience. They recently upgraded me from 'up to' 4Meg (really 800k on a good day) to 'up to' 10Meg (3.7Meg during the quiet periods).
In my opinion, poor service, and an unhelpful call centre abroad, after spending 2 minutes explaining that the calls cost 50p per minute. Was better when it was NTLWorld. And they were deteriorating when Virgin came along, as far as I am concerned.
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