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- marybanasik's review
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| Value for Money | 0/10 |
|---|---|
| Reviewer Rating | 0/10 |
| Overall Rating | 0/10  |
By marybanasik on 10th Mar 2008
| Have you made a claim? | Yes |
|---|---|
| Customer service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 marybanasik's recommendation | |
i am so disappointed.
I was with DBI Insurance Insurance for dogs for 10 years at that time they were good always paid up no problem until!! I made a claim for a emergency piametra the vet was great don't worry he said get dbi to send the cheque to me oh no 5 months later no cheque passed to everyone in the office so embarrassed they finally sent the cheque to me i paid the vet and never went back lost a great vet to make matters worse they deducted my next standing order out of the cheque i use to recommend dbi. I feel so disappointed we all are so busy and need to know that our pets will be taken care of should they become ill i suffered so much distress when chasing the cheque i hope this doesn't happen to anyone else.
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