georgina wing's Review of Mobile Shop www.mobileshop.com
7th Mar 2008
Overall Rating
- Value for money
- Customer serviceNot supplied
- Quality of website
- Goods purchased & costMobile phone
- DeliveryOn time
I got a mobile phone through this company as the offer was 11 months free line rental out of 18 months. It is operated on the cash back system - you pay and then they refund the money to you at intervals. They have not! I gave up in the end. I only claimed for 2 of the cash backs out of 4. The first one, after 6 months with no payment, I complained and substituted the cash back for Argos Vouchers. The second one I am still awaiting the cash. When I tracked the progress of the claim online, it simply states cash back expired!
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