Have a picture of Orange Broadband www.orange.co.uk/time?, please send it to us.
Picture courtesy of zjc.
| Content | 1.9/10   |
|---|---|
| Reliability | 2.2/10 |
| Customer Service | 1.4/10 |
| Speed Consistency | 2.4/10 |
| Value for Money | 2/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.7/10 |
By Guest. on 7th Mar 2008
| Reliability | 3/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 2/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 Guest.'s recommendation | |
None for me.
In my experience, 2 Livebox issues could not be fixed by their technicians even though they still charged me in full for the complete talk package which I never once received. The long and the short of my experience with Orange is you end up repeating yourself every time you have to call them back to find out how their line checks went or whatever and then the new person you speak to goes over the same ground you have already covered umpteen times before.
So when it works its OK but if anything goes wrong forget it.
After years of being with Freeserve, Wanadoo and Orange I have now called it a day and am trying to find a less stressful and more knowledgeable provider. Is there such a beast?
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andytu
on 10th Mar 2008