Empire Direct www.empiredirect.co.uk Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 4 ratings and 73 reviews

Thumb down 23% of users recommend this product

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beneydog's Review of Empire Direct www.empiredirect.co.uk

6th Mar 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Not supplied
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    ok
  • Delivery
    Up to a week late
Good Points

Cheap prices.


Bad Points

Customer service is a complete shambles.


General Comments

I had to return a TV under warranty. It took them a week to collect it. They still have the TV four weeks later. Every time I've rung up, I've dealt with a different person. I have been told three different things that is happening. They promised to look into it and ring me back. I wasn't rung back and so had to go through the same procedure every time. The aftercare I've experienced has been very poor. By all means buy from them but don't say you sere not warned.

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