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- ellerslie's review
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| Content | 3.4/10   |
|---|---|
| Reliability | 3/10 |
| Customer Service | 1.9/10 |
| Speed Consistency | 2.4/10 |
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.2/10 |
| Overall Rating | 2.3/10 |
By ellerslie
on 3rd Mar 2008
| Reliability | 1/10 |
|---|---|
| Customer Service | 1/10 |
| Speed Consistency | 0/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 ellerslie's recommendation | |
None in my experience
Fluctuating speeds
Slow performance
Customer service calls are chargeable and they are not really helpful
Since signing up to virgin 8meg through my bt line in late January, I got 3.7meg the first time i logged in but only get 1.7 to 2.1 now, compared to 2.2meg every time when it was ntlworld, and that was the 2meg package. They charge me £17.99 per month just for the broadband because we didn't want the call package included, then it would have been £9.95, but I would have lost my bt call bundle. I have been very disappointed with the service and am changing providers to o2.
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