Aviva Car Insurance Reviews at Review Centre

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Aviva Car Insurance
1 stars
Average rating for this product is: 1 out of 5

From 2 ratings and 94 reviews

Thumb down 16% of users recommend this product

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moomin30's Review of Aviva Car Insurance

3rd Mar 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Lady Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    diamond
Good Points

none


Bad Points

quick to take money, refused to pay for stolen car!!


General Comments

Car was stolen dec 07. reported straight away to police and NU. Sent all keys & docs in as requested. NU now saying one of my keys is a fake key!! refusing to pay claim. I have proof from car manufacturer these are correct keys too. Looks like i'm taking them to court. It has been sooooooo stressful!!
Beware, customer service in my case has been terrible, kept getting cut off. They never answer their phones or call you. Had to file a complaint to get them to call me and keep me updated.

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