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- Moonpig, www.moonpig.com
- Guest.'s review
Have a picture of Moonpig, www.moonpig.com?, please send it to us.
| Ease Of Navigation | 7.4/10  |
|---|---|
| Reviewer Rating | 6.7/10 |
| Overall Rating | 5.7/10  |
By Guest. on 3rd Mar 2008
| Ease Of Navigation | 9/10 |
|---|---|
| Overall value | 1/10 |
 Guest.'s recommendation | |
Moon pig have a good choice of cards and I was thrilled to be able to personalise my card
As far as I am aware, Moonpig took money out of my account twice so I contacted them through customer service on the web to explain their error and request they refund the money taken in error. Two weeks later and I have had no response and my money has not been returned yet.
I was originally pleased with the site and have recommended them to friends. I assumed an error had been made and gave them the opportunity to put this right. Now, however I am extremely disappointed with the customer service they have yet to provide.
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