Moonpig, www.moonpig.com Review

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Moonpig, www.moonpig.com
3.2 stars
Average rating for this product is: 3.2 out of 5

From 11 ratings and 28 reviews

Thumb up 61% of users recommend this product

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Guest's Review of Moonpig, www.moonpig.com

3rd Mar 2008

Overall Rating

0.5 stars
    • Ease Of Navigation
      4.5 stars
    Good Points

    Moon pig have a good choice of cards and I was thrilled to be able to personalise my card


    Bad Points

    As far as I am aware, Moonpig took money out of my account twice so I contacted them through customer service on the web to explain their error and request they refund the money taken in error. Two weeks later and I have had no response and my money has not been returned yet.


    General Comments

    I was originally pleased with the site and have recommended them to friends. I assumed an error had been made and gave them the opportunity to put this right. Now, however I am extremely disappointed with the customer service they have yet to provide.

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