Moonpig, www.moonpig.com Review

Moonpig, www.moonpig.com
★★★☆☆
3.3
60.0% of users recommend this

Guest's review of Moonpig, www.moonpig.com

“I was originally pleased with the site and have...”

★☆☆☆☆

written by on 03/03/2008

Good Points
Moon pig have a good choice of cards and I was thrilled to be able to personalise my card

Bad Points
As far as I am aware, Moonpig took money out of my account twice so I contacted them through customer service on the web to explain their error and request they refund the money taken in error. Two weeks later and I have had no response and my money has not been returned yet.

General Comments
I was originally pleased with the site and have recommended them to friends. I assumed an error had been made and gave them the opportunity to put this right. Now, however I am extremely disappointed with the customer service they have yet to provide.

Was this review helpful? 0 0