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- Retole's review
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| Reliability | 6.4/10   |
|---|---|
| Customer Service | 6.5/10 |
| Speed Consistency | 6.6/10 |
| Value for Money | 7/10 |
| Reviewer Rating | 6.3/10 |
| Overall Rating | 6.4/10 |
By Retole on 2nd Mar 2008
| Reliability | 8/10 |
|---|---|
| Customer Service | 10/10 |
| Speed Consistency | 9/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
 Retole's recommendation | |
Easy to set up, excellent fast service, cheap, reliable, great customer service
For me it sometimes cuts out on the wireless connection (albeit very rarely, and only when the modem is being used by many people).
After being completely dissatisfied with AOL, we decided it was time to change broadband providers. O2 sent frequent texts to give us information on the status of our broadband changeover, and it all happened stress-free and in just over week. Once the package was received, we set up quickly and easily.
The actual service is brilliant! It's much faster than our old AOL service (10mbs faster for the same price) and the connection is much more reliable. It works well with all our different computers (we have a mac & a PC), and the service is only slower when all the computers and consoles are online at the same time.
Would definitely recommend!
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