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| Customer Service | 3.2/10   |
|---|---|
| Value for Money | 4.3/10 |
| Reviewer Rating | 3.7/10 |
| Overall Rating | 3.9/10 |
By Guest. on 1st Mar 2008
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 4/10 |
| Value for money | 1/10 |
| Overall value | 2/10 |
 Guest.'s recommendation | |
They can find you relatively cheaper tickets.
This is first time I booked through Southall Travels. and unfortunately with Air India. The agent pretended to be helpful in booking our seats with infant basinette. Being in this trade for so long, they obviously knew that Air India flights never have basinette seat concept, still they booked me with Air India. And they refused to accept any responsibility after that.
Beware, they can book you First Class ticket with EASY Jet and raise their hands once you find out that EASY Jet does not do First Class.
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