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| Customer Service | 1/10 |
|---|---|
| Quality of website | 2.7/10 |
| Value for Money | 3.7/10 |
| Overall rating | 1.3/10 |
By Eyeswide
on 28th Feb 2008
| Goods purchased & cost | Zoostorm Gaming PC, £900 |
|---|---|
| Customer service | Average |
| Delivery | A few weeks late |
| Quality of website | 3/10 |
| Value for money | 4/10 |
| Overall value | 2/10 |
| | |
They seem to be the only site that sells Zoostorm computers.
Computer didn't work, on-site repair was appalling, expensive delivery.
Basically if your computer works from this company you have probably just bought a bargain as they are cheap, however the problems occur if you have a fault and an on-site warranty. They subcontract to a company called repairline who were awful. In the end I had to send the computer back to PC nextday for them to fix even as the on-site engineer couldn't fix the problem. I was without my '£900 PC for a total of 8 days which I don't think is acceptable. However, one of my best friends has bought a similar system and had zero problems with it so maybe I was just unlucky.
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