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- Wayne Hasnip's review
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Picture courtesy of Joe.
| Customer Service | 2.8/10   |
|---|---|
| Value for Money | 4.1/10 |
| Reviewer Rating | 3.3/10 |
| Overall Rating | 3.3/10 |
By Wayne Hasnip on 28th Feb 2008
| Have you booked through this tour operator before? | Yes |
|---|---|
| Customer Service | 4/10 |
| Value for money | 3/10 |
| Overall value | 4/10 |
 Wayne Hasnip's recommendation | |
The hotel staff were very friendly, the hotel was clean and well presented.
The Thomson staff were poor considering how much money I have paid. I was totally unhappy with the level of service from the thomsonfly cabin crew especially the meals they were absolutely stone cold.
I have been going on Thomson holiday twice a year since 2000. This has been the worst holiday I have been on and the level of service from Thomson has considerable deterioated in the last year.
I have been going on there Gold programme since 2002 and to say this is one of there flagship programme I am sorry to say that even this is not as good.
The entertainment team were so bad on most nights by the end of the show there was hardly anybody left in the ballroom.
Wake up Thomson and pull your socks up and get you act together.
Has a shareholder of TUI Travel I feel totally let down. I feel this may be caused by the uncertain future of jobs between Thomson and First Choice.
I have never seen Thomson staff morale as so low.
The only saving grace was the standard of accommodation which has been of the highest standard.
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