HSBC Mortgage Review

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HSBC Mortgage
0.7 stars
Average rating for this product is: 0.7 out of 5

From 3 ratings and 30 reviews

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joweek97's Review of HSBC Mortgage

27th Feb 2008

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Repayment Method
    Repayment
  • Product
    Tracker
Bad Points

Worst customer service ever
Very insensitive to customer feelings


General Comments

I now regret why I ever used HSBC Mortgage in the first place. Their mortgage department have no concept of time. It took them 5 hours and 4 phone calls to send a copy of an offer letter they alleged to have sent in the post 5 days before and it had not arrived. I have witnessed incompetency first class. They never seem to know what is going on themselves.

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