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Picture courtesy of Ben Fuller.
| Value for Money | 1.9/10 |
|---|---|
| Reviewer Rating | 1.2/10 |
| Overall Rating | 1.3/10 |
By joweek97 on 27th Feb 2008
| Product | Tracker |
|---|---|
| Repayment Method | Repayment |
| Value for money | 1/10 |
| Overall value | 0/10 |
| | |
Worst customer service ever
Very insensitive to customer feelings
I now regret why I ever used HSBC Mortgage in the first place. Their mortgage department have no concept of time. It took them 5 hours and 4 phone calls to send a copy of an offer letter they alleged to have sent in the post 5 days before and it had not arrived. I have witnessed incompetency first class. They never seem to know what is going on themselves.
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