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- emvet2002's review
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| Quality of service | 2.8/10   |
|---|---|
| Layout of shop | 6.1/10 |
| Value for Money | 4.4/10 |
| Overall rating | 3.5/10 |
By emvet2002 on 27th Feb 2008
| Goods purchased & cost | variety over £200 |
|---|---|
| Quality of service | 1/10 |
| Layout of shop | 7/10 |
| Value for money | 3/10 |
| Overall value | 2/10 |
 emvet2002's recommendation | |
Good selection of products
Customer service was poor!!
They have a good selection of products under one roof. However, they are often more expensive than elsewhere and I have found the quality of clothing at next and M&S to be much better (the clothes cope with washing better). Service in store and also online is awful. When I buy online and contact the service team by e-mail I'm lucky to get a reply at all. I give my loyalty to stores that deliver on customer service. Stores, such as Mothercare, that give the impression of not caring about customers don't get my vote.
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