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| Customer Service | 3.1/10 |
|---|---|
| Value for Money | 4.3/10 |
| Reviewer Rating | 3.5/10 |
| Overall Rating | 3.8/10 |
By kamibasra on 26th Feb 2008
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
NO customer care or professionalism....
Booked a flight at the end of January 2008, once I received the confirmation it was totally the wrong flight. I rang to let them know and they agreed the full refund back within the next 3 - 4 working days, been ring since chasing the refund and rang yesterday 25th February 2008, and was told that it had not been canceled and I would not get a full refund....very frustrated...nobody rings me back or emails me back......NEVER EVER BOOKING again and am still waiting for my full refund as promised nearly a month ago.
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