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- lejlao's review
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| Customer Service | 1.4/10   |
|---|---|
| Value for Money | 2.8/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.8/10 |
By lejlao on 26th Feb 2008
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 lejlao's recommendation | |
I purchased a ticket for myself and my infant child for whom I paid full price. I asked to be seated together. I received my email confirmation today and it shows that my baby and I are seated separate. After two hours on the phone with Expedia and Delta I was told that even though I've indicated that I am traveling with an infant child my seating arrangement is not guaranteed. My issue has not been resolved and Expedia or DELTA are not willing to change the seating because they don't have any seats available. I was told by both parties that I need to rely on the courtesy of others.
I would not recommend Expedia to anyone.
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