Discount Auto Parts Online www.overnightautoparts.com Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

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loupochet's Review of Discount Auto Parts Online www.overnightautoparts.com

25th Feb 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Customer service
    Poor
  • Quality of website
    3 stars
  • Goods purchased & cost
    Hub bearing and brake pads, $175
  • Delivery
    Up to a week late
Good Points

50% of the parts I ordered came through correctly


Bad Points

It took almost a week to get the parts I ordered


General Comments

I spent hours on the phone trying to exchange the part that Discount Auto Parts Online sent that I didn't order for the one that I did, and I had to pay the shipping to return the part they sent that I didn't order. Eventually - I had to spend even more hours with the credit card company to get the money back. I'll never buy parts there again, even if they are $10-$15 cheaper.

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