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| Selection of tickets available | 5.8/10 |
|---|---|
| Ease of ordering | 6.7/10 |
| Customer service | 2.3/10 |
| Overall rating | 2.5/10 |
By Guest. on 25th Feb 2008
| Event | nothing they cost me my tickets |
|---|---|
| Selection of tickets available | 0/10 |
| Ease of ordering | 0/10 |
| Customer service | 0/10 |
| Booking fee | High |
| Overall value | 0/10 |
| | |
NONE
Poor customer service and indifference
I had my tickets for a show cancelled because the people at getmein allowed somebody to advertise my tickets on their site @ 4 times the face value of the tickets.
When I complained was told that there was "nothing that they could do" and that I should go back to the event box office, I did and found that they had a genuine reason for cancelling my order as they thought that I was the only one who could have the tickets being advertised.
Have yet to receive a satisfactory answer as to why getmein allow people to advertise they don't have, they refused to take down the posting on their site, prob as this would cost them their outrageous booking fee!
Would not deal with this crowd ever in the future and would advise anyone thinking that they are going to get the tickets that they ordered that they might not get what was advertised.
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