Have a picture of Zen Internet www.zen.co.uk?, please send it to us.
Picture courtesy of Fiona.
| Content | 7.4/10   |
|---|---|
| Reliability | 7.7/10 |
| Customer Service | 7.4/10 |
| Speed Consistency | 7.4/10 |
| Value for Money | 6.9/10 |
| Reviewer Rating | 7.5/10 |
| Overall Rating | 7.6/10 |
By frie7 on 24th Feb 2008
| Reliability | 3/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 2/10 |
| Value for money | 0/10 |
| Overall value | 2/10 |
 frie7's recommendation | |
UK based Customer Service, fast set up.
POOR customer service, poor speed, overpriced.
I migrated from orange to Zen Internet about 5 months ago having read all the reviews on Which. BUT I am very disappointed! I kept getting disconnected so I called their tech support. The man on the other end did not even give me a chance to explain the issue and made up quick conclusions to my problem and finally said " I have told you what I think' and then SLAMMED the phone down on me! I would not recommend ZEN AT ALL! At times the speed is equal to dial up!
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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