Bump 2 Babe www.bump2babe.co.uk Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 0 ratings and 20 reviews

Thumb down 20% of users recommend this product

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Welshlassie's Review of Bump 2 Babe www.bump2babe.co.uk

22nd Feb 2008

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Customer service
    Not supplied
  • Quality of website
    1 stars
  • Goods purchased & cost
    £55 Selection of maternity clothes
  • Delivery
    Still waiting
Good Points

Very little.


Bad Points

Unhelpful staff.


General Comments

I ordered from Bump 2 Babe whilst pregnant with my first child last year. It took well over 3 months for anything to arrive, after numerous chases and cancellation of the order. When the order did arrive it was only half there. I queried this and was told that the full order had been sent. I contacted my credit card company and was able to claim a chargeback for what was missing. I also returned what was sent to me by recorded delivery stating I had cancelled the order.

This was then sent back to me with something unreadable written on the packing slip and one of the items removed. I had by this point been dealing with trading standards.

I contacted my credit card company again who issued me a chargeback for the remainder of the items, even though they were in my possession because I had cancelled the order.

Just after my baby was born I was told by my credit card company the chargeback was being disputed as they had sent the items out. Unfortunately, by the time I was able to sent my correspondence to my CC company they had closed the dispute and I was out of pocket.

The quality of the clothes that I did receive was incredibly poor. I wouldn't touch this company with a barge pole. If you do purchase from them use a credit card so you at least have some recourse should it go wrong.

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