Network Solutions www.networksolutions.com Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

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Guest's Review of Network Solutions www.networksolutions.com

22nd Feb 2008

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I have never seen such a unhelpful support? I continued my company account with them for 2 years, and whenever I required help, I feel I recieved none.
More stupid thing, there is a Technical Support link on their site, I filled-up the whole story in that and finally I was responded that I was supposed to submit the issue in their Express Service Request link and not in Technical support. OK I did that too, again I got a auto response, saying your problem cannot be resolved until you call us. Frustrated but I still called them. A lot of hold-times, and transfering call, finally the support person said that I have noted down your issue and I will pass it to the technical team. I got really frustrated with this type of support. And the worst part is that even then it took more than 10 days to resolve the minor issue.

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