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| Quality of service | 2.5/10   |
|---|---|
| Layout of shop | 6.2/10 |
| Value for Money | 3.9/10 |
| Reviewer Rating | 2.6/10 |
| Overall Rating | 2.6/10 |
By Guest. on 22nd Feb 2008
| Goods purchased & cost | cloakroom sink, pedestal, toilet and cistern, sink |
|---|---|
| Quality of service | 1/10 |
| Layout of shop | 1/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
 Guest.'s recommendation | |
Helpful , polite and patient staff at wylde green branch.delivered on time and by "nice guy" driver. when problems occurred, staff were again helpful and good communication back to me.
disappointing range displayed at shirley. order delivered, checked, all ok but problems at installation. toilet constantly leaking, pedestal didn't fit cloakroom sink, taps were too big for sink, tap holes were uneven, washers supplied were wrong size, a piece inside the cistern part was missing and i had to go get it from wickes. towel rail loose. customer service girl was unhelpful and uninformative.the shop assured me that they couldn't contact the delivery driver. i couldn't get an answer by telephone once delivery hadn't transpired.dispute ensued. shoddy finish on goods, glaze incomplete, pottery with random holes in.
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