BMW Car Insurance Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

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j4yggg's Review of BMW Car Insurance

21st Feb 2008

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Recommended
  • Driver Type
    Male Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Hastings Direct
Good Points

Fairly reasonable premium


Bad Points

Very high excess....poor customer service...no guarantee of loan car and if you do get offered one, don't expect a BMW.


General Comments

This policy is underwritten by UKI so it is UKI that you will be dealing with, not BMW. I had a small prang in my car that needed 15 days work. It took them 2 months to return my car to me. Work only commenced 2 weeks before completion as it turned out. I have made complaints to UKI, BMW UK, my local dealer/bodyshop and also to the BMW UK Marketing director, so far not one of them have responded to my concerns. I will NOT be buying BMW again as a result of my poor experience and for anyone thinking about taking out UKI underwritten policies.

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