Delfin Azul Hotel, Alcudia Review

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4.2 stars
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superdupersleuth's Review of Delfin Azul Hotel, Alcudia

Overall Rating

2.5 stars
  • Value for money
    2.5 stars
  • Board Basis
    Half board
  • Accommodation
    4 stars
  • Food
    0.5 stars
  • Location
    5 stars
  • Date of stay
    july 2007
  • Tour Operator
    Thomson
  • Customer Service
    4 stars
  • Resort
    4.5 stars
Good Points

The cleaning staff absolutely excellent, and trustworthy
staff extremely polite


Bad Points

very poor quality of food.
cleanliness of staff.
noisy entertainment vibrating through hotel room walls.


General Comments

Went to the Delphin Azul, as part of a group of 12 Adults and 8 children for summer 2007. The food was of poor standard. This was discussed with the Thompson Reps, who I have to say, only one showed the slightest interest in anything we had to say and she was the only one who recorded what had been said. In my opinion the pool is laced with chlorine.
Evening entertainment at the hotel is OK but we found ourselves going out and about more than staying in. The music at the hotel was very loud at night, well up to midnight, when they legally have to stop, but up till then, despite what floor you are on, be prepared for the walls to vibrate the music all the way to the top floor. Don't plan on any early nights..............
That said, the cleaning staff at the hotel are unsurpassed and cannot be faulted. They are completely trustworthy, friendly and cannot do enough to help you. At the end of our stay I wanted to leave them a little tip for everything they did. They are not allowed to accept such a shame. They are a lovely bunch and when members of our group were ill, they couldn't do enough for you. Even bringing inflatable toys for the swimming pool, to keep the kids entertained whilst parents were ill. They really do deserve so much credit.
The hotel Restaurant manager does about the best he can with what he has got. He too is a jolly chap and will always greet you and especially children with a smile and friendly welcome.
Kids entertainment outside the hotel is good, but the Thomson Kids Club, consisted of my two kids being given colouring books and crayons to keep them occupied for the first week, we didn't bother with the second week, and kept them with us.
The nearby beach is perfect and the resort of Alcudia is stunning.
Beware of pick pockets, pretending to either sell flowers, or ask the time. They work in twos usually and your wallet will be gone before you know. One of our group had this happen, in a split second.
I would go back to Alcudia, but I would also think twice about returning to the Delphin Azul. We read the positive reports before going, and were disappointed with what we got compared to the reports.

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