Guest's Review of Time Warner Cable
20th Feb 2008
Overall Rating
- Value for money
- Customer Service
- Time Service UsedOver 1 Year
- Features
Fast internet.
Bad Points
HORRIBLE customer service. You would usually wait 20-30 minutes for someone to pick up (no joke). Frequent mistakes on my bill. HORRIBLE.
General Comments
HORRIBLE CUSTOMER SERVICE ON THE PHONE. I usually have to wait for about 20 minutes while they put me on hold. When they answer the phone some of the receptionists know what they are talking about and each one of them tells me something different about my account. They make mistakes on my bill frequently and I just hate the whole service! 2 Thumbs down.
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